Helpdesk Dashboard
It is the best place to submit, view, and manage your technical support and sales tickets.
Helpdesk Account
A CDN account and a helpdesk account are two different accounts. To create a helpdesk account you have the following three options.
- Simply contact us, and your helpdesk account will be automatically created.
- Send an email to our Technical Department (support@cdnsun.com) or our Sales Department (sales@cdnsun.com) and your helpdesk account will be automatically created.
- Sign up for a helpdesk account by visiting this signup page.
Helpdesk Login
Log in to our helpdesk at https://helpdesk.cdnsun.com to submit, view, and manage your support and sales tickets.
Helpdesk Password
To reset your helpdesk password, please visit this page.
Submit Tickets from CDN Dashboard
When you are logged into our CDN dashboard, the contact form creates tickets in our helpdesk using your primary email address. Additionally, when you select the Technical Department, a CC is sent to all your technical contacts, and when you select the Sales Department, a CC is sent to all your billing contacts.
What next?
Read about the following topics.